About Faircity Hotels
Targeted towards the modern business traveler, Faircity Hotels specialises in developing and managing furnished investor-owned serviced apartments and hotel operations in South Africa.
The business model successfully combines property development and/or property ownership with hotel and apartment management. This has proven highly successful in producing outstanding investor returns which has resulted in Faircity Hotels becoming a market leader.
Although Faircity’s initial focus was predominantly the management of furnished apartments, the company has now positioned itself as a fully fledged hotel management company. As a result, Faircity has introduced five new hospitality brands:
- Themed four star hotel properties: Mapungubwe Hotel Apartments
- Contemporary, vibrant three star hotels
- Conference hotels: Roode Vallei Country Lodge
- Serviced apartments: Grosvenor Gardens
- Twist Restaurants
Brand Promise
The Faircity brand promise is genuine and ensures that each and every guest’s needs are met.
To provide the traveler with a unique but comfortable product to meet the modern business traveler’s needs.
- To ensure that resources are used to meet guest’s expectations and that costs are streamlined where possible.
- The focus of business activities fall on developing, maintaining and improving service and operational systems in order to be fast and efficient.
- To create a safe environment for both guests and staff.
- To ensure that all Faircity Hotels are professionally managed whist still maintaining a relaxing atmosphere;
- To contribute to South Africa’s footprint by designing and implementing “green” operations.
Product Brands
Four Star
The first new four star hotel under the brand umbrella has successfully been established with the opening of Mapungubwe Hotel Apartments in the Johannesburg CBD. This award winning hotel is the first new hotel to open in the CBD in over 25 years and has proven successful beyond expectations.
The current occupancy rate currently sits at an average of 70%.
All Faircity’s four star hotel properties are themed according to a story such as Mapungubwe. The theme is complemented with tasteful design and decor and is professionally combined with modern and contemporary living.
Three Star
Faircity believes that South Africa requires contemporary and vibrant three star hotels that cater to the sophisticated and busy business traveler. This belief has led to the development of modern, stylish and fresh hotels.
Conference Hotels
Faircity’s Roode Vallei Country Lodge north of Pretoria is a quality venue for small or large conferences. Situated amongst the Jacaranda Trees of Pretoria, this eloquent conferencing venue boasts stylish accommodation allowing guests to stay over and enjoy business comforts.
Serviced Apartments
Faircity currently successfully manages over 250 self-owned and investor-owned properties falling within its apartment style operations. These projects vary from long term, one corporate tenants to limited service four star luxury apartments that are let out for short stays.
This has proven to be a highly attractive alternative to hotel and guest house accommodation and although business is fast moving to a full service hotel offering, this serviced apartment concept will always form part of the overall Faircity product.
Twist Restaurant @ …
Faircity launched one of the first upmarket restaurants in the Jo’burg inner city. “Twist” forms a part of many of the four star and well situated three star hotels.
The restaurant is unusual in that it will cater for 60% of outside guests, allowing everyone to get a taste. The service standard in the restaurant as well as the food options, are designed around fast and efficient production and delivery; this is of course aimed at the business traveler.
The name “Twist” operates as a prefix which is followed by the hotel name.
The Faircity Team
A highly qualified, specialised and experienced team is responsible for the continued success and growth of all Faircity Hotels.
Management Team
Gustav Holtzhausen Managing Director
Gustav is the Managing Director of Faircity Hotels. He brings a wealth of business management, research and consultancy skills to the job. With over 17 years experience in the property market he has also consulted to organisations such as Standard Bank, Anglo Platinum, Capital Alliance and PPS. He has fulfilled various management roles in marketing, sales and business development.
Jolante Hesse as Projects Manager
Jolante is the owner of a company that has built its reputation in the hospitality industry over a period of 24 years. With a core focus on training and development of people, design and implementation of tailored staffing strategies, development and implementation of company and departmental procedures and standards of operation as well as consultation on work-flow processes in terms of design and efficiency.
Nigel Diepering as Sales and Marketing Manager
Nigel has enjoyed 25 years experience as an International Sales and Marketing Director with two of the largest hotel companies in South Africa. He is highly regarded in South Africa in the fields of channel management and e-commerce hospitality.
Lukas van der Westhuizen as Commercial Manager
Lukas is the commercial manager of Faircity and has a BCom Investment Management degree. He has a knack for sourcing new business opportunities and keeping in touch with the latest commercial trends. His entrepreneurial abilities enable him to see opportunities and use his financial skills to assess the feasibilities of these ventures.



